behavioral economics

What I'd Like to Say to Oscar Munoz

What I'd Like to Say to Oscar Munoz

Airline travel could be so much better if the communication from the airline better matched our travel decision timeframe. Wouldn’t it be great to get an email announcing there’s a 95% chance you could volunteer your seat arrived the night before you were to fly?

Bigger Stones, Bigger Happiness

Bigger Stones, Bigger Happiness

Individual happiness is informed by how we perceive ourselves in comparison to others. However, that information is asymmetrical. In other words, I have very detailed information on my own life but only vague impressions of your life. But that doesn't stop us from comparing. See how we can address asymmetrical perceptions in the workplace.